Securely Sharing Information
Avon Lake Regional Water Authority (ALRW) in Ohio produces water for many communities not only surrounding them, but also as far as 35 miles away. Avon Water is an adjacent community that buys water from them. The City of Medina is a community that buys from them, but is 35 miles away.
Through Data-Command’s security and permissions structure, ALRW can only see that specific tank and associated trend. All other information remains inaccessible to ALRW. The communities are able to securely see certain water quality screens, generate reports, and see trends allowing for better collaboration between these communities.
Through Data-Command, ALRW securely monitors the primary tank of many of these communities who also have Data-Command. ALRW does this to give them confidence that they can provide water when theses communities need it and the communities are able to see the water quality metrics that are important to them.
Additionally they are able to post comments in real time, allowing better communications when an issue arises or to avoid an issue.
By sharing information, all of them have better operations without any additional costs.